Bryan Riggs
- Role
- Senior HR Servicenow Business Analyst Implementation Manager at RTX
- Location
- Junction City, OR, US
- LinkedIn followers
- 500 followers
About Bryan Riggs
As a certified ITIL, ServiceNow professional, I have 10+ year of experience in ITSM, HR…
Experience
Senior HR Servicenow Business Analyst Implementation Manager
Oct 2020 — Present
Gather and manage requirements while working with Partners, Process Owners, and Technicians in developing solutions in accordance with Raytheon\'s ongoing continuous service improvement efforts associated with our HR ServiceNow environment.
Skills
- Software Documentation
- Business Intelligence
- Process Engineering
- Business Process Model and Notation (Bpmn)
- Ms Office Suite
- Edi
- Sharepoint
- Business Process Improvement
- Customer Experience
- Microsoft Word
- Order Management
- Itil
- Software as a Service (Saas)
- Servicenow
- Reporting & Analysis
- Call Centers
- Change Management
- Enterprise Software
- Itil Process Implementation
- Customer Relationship Management (Crm)
- Process Improvement
- Reporting
- Dale Carnegie Training
- Process Management
- Microsoft Excel
- Microsoft Office
- Customer Service
- Project Management
- Business Analysis
- Itsmf
- Business Operations
- Product Management
- Ms Visio
- Management
- Sales
- Vendor Management
- Business Objects
- Team Building
- Visio
- Saas
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