Bryan P.
- Role
- Conference and Event Manager at Sheraton Norfolk Waterside Hotel
- Location
- Norfolk, VA, US
- LinkedIn followers
- 500 followers
Experience
Conference and Event Manager
Sheraton Norfolk Waterside Hotel
May 2024 — Present
Delivering exceptional results for large, complex conferences and groups, positively impacting Event Satisfaction Scores & Guest Satisfaction Scores, and enhancing top-line revenue.Accounts with high touch needs consistently reassigned to me to manage, plan, and ensure the higest levels of service excellence during planning, onsite, and re-booking.Upselling of food & beverage and ancillary items, generating in additional revenue over contracted minimums within 75 days of hire.Spearheaded process improvements within the department, including implementing operational request form efficiencies through technology, and Recognition Initiatives.
Skills
- Event Management
- Meeting Planning
- Onq
- Concierge Services
- Catering
- Business Development
- Food & Beverage
- Customer Service
- Delphi
- Hotel Management
- Leadership
- Strategic Planning
- Hotels
- Budgets
- Trade Shows
- Public Relations
- Management
- Team Building
- Market Planning
- Convention Services
- Event Planning
- Property Management Systems
- Fundraising
- Marketing Strategy
- Hospitality Management
- Hospitality
- Hospitality Industry
- Microsoft Office
- Sales
- Yield Management
- Tourism
- Customer Satisfaction
- Marketing
- Club
- Social Media
- Skilled in: Delphi, Marriott’s Marsha & Pms Systems, Hilton Onq R&I & Pms System
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