Bryan Trujillo
Information Technology Specialist | Aspiring Cybersecurity Professional
- Role
- IT Specialist at Usda Ocio
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Bryan Trujillo
Technology is advancing every day! I am an Information Technology Specialist with over 5…
Experience
IT Specialist
Jun 2023 — Present
Role Overview:Serve as IT Specialist providing end-user support across various IT functions.Responsible for developing technical requirements, configuring hardware/software, and guiding network design.Handle testing, troubleshooting, and coordination of IT applications.Collaboration & Research:Work with multiple CIO teams (Networking, ID Administration, Enterprise Messaging, Server, Mobile).Collaborate with regional IT peers nationwide to resolve issues and recommend procedural or standards changes.Research and propose solutions for complex IT problems.Technical Expertise:Analyze and solve information system issues.Apply knowledge of IT concepts, networks, internet technologies, and data transmission.Stay informed on industry trends and compliance (e.g, FITARA).Assist users with mobile device setup (Apple/Android).Organizational Alignment:Understand and support the Forest Service’s mission and procedures.Document all work in Remedy ticketing system for tracking and reference.Ensure users have appropriate access and permissions.Integrate new products, policies, and guidelines into programs.Work Practices:Handle tasks independently with minimal supervision.Prioritize and execute assignments by tier or urgency.Follow ADP policies and apply judgment when interpreting technical guidelines (KBAs, manuals).Operational Duties:Reimage and assign computers.Manage user accounts and PDLs in Active Directory.Maintain network equipment (e.g, printers).Communication & Leadership:Coordinate with leadership and supervisors to resolve IT or operational issues.Develop and maintain professional contacts across the agency.Communicate effectively via phone, video, or in-person meetings.Guide and influence others toward mutual IT or project goals.
Education
Hialeah Gardens High School
High School Diploma, Academy of Information Technology
2008 — 2012
Springboard
Cyber Security Certificate - August 2025, Cyber Security
Miami Dade College
Associate of Arts (A.A.), Computer Engineering
2012 — 2017
Florida International University
Bachelor of Science - BS, Computer Engineering
2017 — 2019
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