Bryan Perry

About Bryan Perry

Results-driven Renewals and Customer Success leader with 15+ years building trusted senior-level relationships and protecting/growing ARR in technology and hospitality ecosystems.I excel at activating executive networks, securing rapid engagement, and translating cloud, cybersecurity, and digital solutions into measurable business outcomes — faster service, reduced labor pressure, higher order accuracy, and stronger guest satisfaction.My background spans corporate-owned and franchised multi-unit models across foodservice solutions, restaurant operations, the National Football League, American Basketball Association, and franchise development. At Ingram Micro I own renewals and expansion for top vendors in SMB cloud environments, while earlier roles at BHS Foodservice Solutions and Wegmans gave me hands-on familiarity with restaurant support-center dynamics, field operations, procurement processes, RFPs, and vendor ecosystems.Proven strengths:• Activating long-term executive relationships to accelerate access and influence strategic buying decisions• Protecting and growing recurring revenue through proactive renewal strategy, vendor alignment, and adoption tools• Translating complex technologies (Cybersecurity, Collaboration, Productivity, IaaS) into tangible operational outcomes for high-volume, distributed environments• Leading in franchise and multi-location retail/hospitality/sports sectors with deep understanding of decision-making dynamics and customer-centric executionI bring a consultative, trusted-advisor mindset to every partnership — whether guiding renewals at Ingram Micro or scaling sales divisions that generated $2.5M+ in foodservice projects. Passionate about helping restaurant, multi-unit, and sports/entertainment operators leverage technology for efficiency and growth.Open to conversations with MSPs, VARs, Security Solution Providers, QSR, fast-casual, and hospitality technology leaders who need someone who truly understands both the tech and the operations.Let’s connect if you’re scaling cloud solutions, modernizing restaurant ecosystems, or looking for a renewal/customer success partner who delivers results. Channel Partner Management • MSP & MSSP Relationship Building • Joint Business Planning • Sales Enablement & Training • Pipeline & Opportunity Management • ARR Protection & Expansion • Performance Analysis & Revenue Optimization • Consultative Selling & Trusted Advisor • Cloud SaaS, IaaS & Cybersecurity Solutions • Cross-Functional Collaboration • Market Development & New Partner Onboarding • Vendor Program & Incentive CRM

Experience

1. Renewal Manager

   Ingram Micro

   Feb 2025 — Present

   Drive on-time renewals and protect ARR across top 15 vendors for SMB accounts (X1–X3 tiers) through proactive outreach, vendor alignment, and strategic renewal planning.• Collaborate with SMB Sales and CARE Renewals teams to prioritize accounts, coordinate renewal strategy, and execute expansion motions.• Serve as primary Cloud Point of Contact (POC) for partners, translating insights into actionable renewal and expansion opportunities that strengthen retention and growth.• Leverage vendor programs, promotions, and incentives to deliver optimal partner outcomes and maximize renewal success rates.• Develop scalable collateral, presentations, and adoption tools to empower partners and accelerate cloud solution utilization.

Education

• Canisius University

  Master of Science, Sports Administration

  2005 — 2007

• Canisius University

  Bachelor of Arts (B.A.), Marketing

  2001 — 2004

Skills

• Marketing
• Coaching
• Leadership
• Sales Management
• Business Planning
• Operations Management
• Online Advertising
• Sales
• Team Building
• Management
• Event Planning
• Marketing Strategy
• Event Management
• Sales Process
• New Business Development
• Franchising
• Social Media Marketing
• Social Media
• Cold Calling
• Market Planning
• B2b
• Small Business
• Strategy
• Strategic Planning
• Customer Service
• Account Management
• Direct Sales
• Email Marketing
• Lead Generation