Bryan Park
Public Inquiries Assistant @Ohio Attorney General's Office
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WORK HISTORY
Public Inquiries Assistant @Ohio Attorney General's Office
Columbus, OH, US
Facilitated the software migration from CID to CODA by acting as the primary liaison, collecting bottleneck feedback from call center teams and collaborating with developers to implement effective solutions Delivered system migration improvements that eliminated runtime errors, enhanced search functionality, and optimized the user interface for increased efficiency Applied SQL programming to derive actionable insights, and support decision-making processes across departments Spearheaded data tracking initiatives for frequent call topics, including scams, veterans’ issues, and identity theft, enabling targeted preventive measures for patrons across Ohio
EDUCATION
The Ohio State University
Bachelor of Science - BS, Biology, General
University of Pennsylvania
Finance and Quantitative Modeling Certified
Data Analytics Certified
International Business Machines (IBM)
Machine Learning Certified, Machine Learning
University of Michigan
Python Certified, Python
ABOUT BRYAN PARK
High-performing, solution-oriented professional with a track record of optimizing supply…
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