Bryan Oley
Sr. Operations Manager, HQ Strategic Partnership Success Organization
- Role
- Sr Manager - Customer Service Operations - Partner Success Organization at Verizon
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Bryan Oley
Skilled professional with over 20 years of experience in the Telecom, Wireless and Customer Service industry. Operations, Project Management, Non Profit Management and Leadership development are all passions. People and business work together to promote excellence in each. Vast digital experience including social media, digital solutions and customer success strategy.Retired CFO and Board member of International NPO Dancesafe with over 20 years of experience in Non Profit management, event and project coordination and mediation. Current CFO and Board Member for Grassroots Harm Reduction.I am hard working, ethical and a catalyst for ideas and perspective change within my environment. I excel at peer interactions and teamwork and approach situations from both a data oriented and a people oriented viewpoint.Special, unique and niche projects are a specialty and seeking out new ways to make things work is main personality trait. Clifton Strengths: Input | Learner | Arranger | Achiever | Intellection
Experience
Sr Manager - Customer Service Operations - Partner Success Organization
Apr 2015 — Present
Education
The University of Arizona Global Campus
Master's degree, Organizational Leadership
2017 — 2019
University of Phoenix
Bachelor's degree, Human Services Management
2007 — 2012
Skills
- Event Planning
- Operations Management
- Harm Reduction
- Leadership Development
- Non Profit Management
- Program Management
- Wireless Technologies
- Contact Centers
- Project Management
- Microsoft Office
- Crisis Management
- Fundraising
- Social Media
- Program Evaluation
- Budgets
- Organizational Development
- Process Improvement
- Community Organizing
- Team Building
- Program Development
- Management
- Wireless
- Strategic Planning
- Public Speaking
- Nonprofits
- Customer Satisfaction
- Training
- Strategy
- Customer Service
- Team Leadership
- Peer Counseling
- Grant Writing
- Leadership
- Organizational Leadership
- Telecommunications
- Call Centers
- Coaching
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