Bryan McMillan
IT Support Specialist | FSU Graduate | Security + Certified
- Role
- Help Desk Specialist at Centurion Health
- Location
- Tallahassee, FL, US
- LinkedIn followers
- 500 followers
About Bryan McMillan
With two years of hands-on IT experience, I currently work as an IT Help Desk Specialist…
Experience
Help Desk Specialist
May 2025 — Present · Tallahassee, FL, US
Provide Tier 1–2 support for hardware, software, and network issues via phone, email, and remote tools- Skilled in Windows, macOS, Office 365, Active Directory, and ticketing systems like ServiceNow- Troubleshoot user account, VPN, printer, and application errors with clear, documented solutions- Deliver excellent customer service with strong communication and a problem-solving mindset- Collaborate with IT teams to improve system performance and ensure minimal user downtime
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