Bryan McGovern
Managing Consultant @Concentrix Catalyst
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2024 — Present
Managing Consultant @Concentrix Catalyst
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GB
EDUCATION
N/A
Alliance Manchester Business School
BA Hons
SKILLS
Call CenterCustomer ExperienceContact CentersOffshore OutsourcingRelationship ManagementAccount ManagementService ManagementContract ManagementTeam ManagementPerformance ManagementStakeholder ManagementBusiness Process ImprovementOperations ManagementProject DeliveryEmployee EngagementOutsourcingCall CentersChange ManagementCustomer RetentionManagementCustomer Satisfaction
ABOUT BRYAN MCGOVERN
Experienced Leader with a demonstrated history of working in the outsourcing/offshoring industry. Strong professional skilled in Digital Transformation, Business Relationship Management, Operations Management, Employee Engagement, Business Process Improvement, and Customer Satisfaction.
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