Bryan Long
Terminal Operations Manager at Jacksonville Aviation Authority
- Role
- Terminal Operations Manager at Jacksonville Aviation Authority
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Bryan Long
Manages the operations of all Terminal systems including the Hold Baggage System (HBS), Jet Bridges, curbside management, common use equipment, and terminal resources allocation.Develops, implements, and manages the strategic direction and plans for the airport-wide customer service program including employee training. Works with airport service providers, airlines, TSA, CBP, concessionaires, and other airport related staff to establish customer service satisfaction benchmarks and to ensure the safe and efficient operation of all JAX terminal and landside areas.
Experience
Terminal Operations Manager
Jacksonville Aviation Authority
Sep 2015 — Present · Jacksonville, FL, US
Education
Central Texas College
Associate of Science - AS, General Studies
1992 — 1994
Excelsior University
Bachelor of Science, Business
2003 — 2005
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