Bryan Crowley

About Bryan Crowley

As an accomplished professional and dynamic leader with a strong balance of people, technology, sales, and management skills. I thrive in collaborative environments with the ability to navigate ever-changing business needs, improve operations, and continuously drive profitability. I cultivate partnerships and build trusted relationships, including executive-level communications within industry-leading organizations. My ability to lead diverse teams ensures a high level of performance while simultaneously enhancing operations focused on security and performance.Subject Matter Expertise: Information Technology, Cybersecurity, Team Leadership, Project Management, Creative Problem-Solving, System Analysis, Budgeting, Process Improvements, Migrations, and more.

Experience

1. Information Systems Manager

   Sonoma-Marin Area Rail Transit

   Oct 2019 — Present · US

   Head of all district technology, reporting directly to General Manager.Develop, implement, and manage projects to support DistrictTechnology. Manage department budget, systems planning & design, systems analyses, cybersecurity, help desk, and computer operations. Established and track hardware lifecycles to ensure replacement before failure, ensuring system reliability, uptime, and predictable IT budgets. Manage contractors to ensure the continued functioning of Office 365, LAN/WAN, CCTV, land mobile radio, fare collection systems, Avaya VOIP systems, vehicle GPS tracking systems, on-train WIFI systems, Publict Meeting AV systems, MAXIMO Asset Management System, station network infrastructure, and transit data management. Directly manage a team of 4. Contributions:Converted workforce to work-from-home capable in response to COVID-19.Migrated from SharePoint 2016 to SharePoint Online; migrated to Office 365.Migrated on-premises file share to SharePoint Online, transferring ~800K files to a new location over multiple phases with no gaps in access to data.Implemented Microsoft Intune, for management of company devices.Moved software management from a per-department structure to a centralized system managed by IT.Implemented a ticketing system for IT and ITGlue to document IT systems, including hardware (~1400) and software assets, user tracking (~130), and applications tracking (~80).Managed a team who implemented a company-wide cybersecurity training program.Implemented a yearly cybersecurity audit program to discover and mitigate risks.Created and implemented governing documents, including IT hardware/software management plan, IT asset lifecycle plan, and company-wide technology use plan. Designed and implemented a hybrid meeting system for board meetings (local and remote).Planned and maintained a 10-year IT capital asset plan, including ~80 capital assets to be tracked and replaced on a defined lifecycle.

Education

• Shippensburg University of Pennsylvania

  Bachelor's degree, Computer Science

  2002 — 2007

Skills

• Contract Management
• Testing
• Project Planning
• Public Transport
• Sql
• Operations Management
• Transportation Planning
• Integration
• Transportation
• Customer Service
• Requirements Analysis