Bryan Belka
Program Lead - Service Delivery and Operations, Pharma and Life Sciences at Conduent
- Role
- Program Lead - Service Delivery and Operations, Pharma and Life Sciences at Conduent
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Bryan Belka
An experienced Contact Center Director with considerable experience in Contact Center Technology/Operations, Workforce Management, Quality Management, Vendor Manager who is a strategic thinker with the ability to create world class Contact Centers. Known for being a very professional, respectful, assertive Manager, who builds strong long lasting partnership/relationships with vendors, peers and all levels of the organization. Extensive experience in building high performance teams, which generate exceptional customer satisfaction/retention and improved sale results. Accomplished at streamlining resources and processes to obtain optimal productivity and quality metrics. Known for having a sense of urgency, outside of the box thinker with an entrepreneurial spirit and who can build a sense of loyalty and commitment throughout the enterprise.
Experience
Program Lead - Service Delivery and Operations, Pharma and Life Sciences
Jun 2019 — Present · Somerset, NJ, US
Education
Monmouth University
BS
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