Bryan Asencio
End User Support Services Analyst @ CVS Health | Troubleshooting expert, CompTIA Security+ Certified
- Role
- Analyst, End User Support Services Technical Support, Servicenow, Active Directory at CVS Health
- Location
- Central Falls, RI, US
- LinkedIn followers
- 500 followers
About Bryan Asencio
With over 4 years of experience as a Desktop Support Technician, I deliver effective…
Experience
Analyst, End User Support Services Technical Support, Servicenow, Active Directory
Oct 2022 — Present · Smithfield, RI, US
Backed up and restored data of 30+ users on weekly basis, protecting critical files· Researched and documented negative performance trends across 300 hardware units, presenting findings that enabled corrective actions; the initiative improved overall system performance, benefiting over 200 end-users· Configured hardware, devices, and software to set up workstations for employees· Coordinated with document troubleshooting and recovery of corrupt documents and files
Education
Providence Skills Center
GED
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