Bryan Alterio
Quality Assurance Lead @The Hartford
Shelton, CT, US
EMAILS
b••••••••@thehartford.com
MOBILE NUMBERS
+12•••••••68
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WORK HISTORY
Present
Quality Assurance Lead @The Hartford
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SKILLS
➢Software: Excel, Powerpoint, Word➢Troubleshooting Hardware and Software ProblemsHardware➢Remedy – Service Management Application / Bmc Software, IncBusiness Analysis➢Operating Systems: Microsoft Windows (Xp, Vista, 7, Mac Osx)➢Workflow and Process Design➢Microsoft System Center Configuration Manager (Sccm)Information TechnologyHp AlmIT Strategy➢Networking: Firewalls, Routers, Wireless Access PointsDefect ManagementBusiness Process Improvement➢Incident, Problem and Asset ManagementCustomer ServiceDatabasesEnterprise SoftwareBusiness ProcessProject Risk Management
ABOUT BRYAN ALTERIO
Highly experienced Quality Assurance IT professional within Insurance and Reinsurance…
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