Bryan Akers

Role
End User Compute Specialist Iii at Dell Technologies
Location
Phoenix, AZ, US
LinkedIn followers
500 followers

About Bryan Akers

Transitioned from IT Management to Sales * Direct and Indirect selling * Customer…

Experience

  1. End User Compute Specialist Iii

    Dell Technologies

    Oct 2018 — Present

    Assist customers in finding solutions to meet the needs of their users-identifying the hardware to run the software in any industry and any solution.

Education

  • Fort Lewis College

    Bachelor of Arts (BA), Business-Emphasis in Tourism/Resort Mgmt

    1992 — 1996

Skills

  • Incident Management
  • Hospitality Industry
  • Hospitality
  • Requirements Gathering
  • Strategic Planning
  • Vendor Management
  • Hotels
  • Call Centers
  • Microsoft Office
  • Team Building
  • Service Desk
  • Customer Satisfaction
  • IT Management
  • Negotiation
  • Program Management
  • Cross-Functional Team Leadership
  • Hospitality Management
  • Training
  • Itil
  • Outlook
  • Leadership
  • Office 365
  • Hotel Management
  • Sharepoint
  • Customer Service
  • Software Documentation
  • Active Directory
  • Operations Management
  • Project Management
  • Business Analysis
  • IT Service Management
  • IT Operations
  • Call Center
  • Service Management
  • Coaching
  • Budgets
  • Revenue Analysis
  • Management
  • Help Desk Support
  • Team Leadership

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