Bruno Silva

Lead Ux Researcher @Una

London, GB

Cross-department communication to organiser research goals with product and business objectives.• Design and run qualitative and quantitative studies (e.g, interviews, usability testing, surveys).• Choose appropriate methods for discovery, validation, and usability testing.• Analyse data to uncover patterns, pain points, and opportunities.• Document research findings for reuse and scalability.• Build accessible research libraries and frameworks.• Translate findings into clear, actionable insights.• Champion the voice of the user across teams and decisions.• Identify emerging user needs and trends that shape future product opportunities