Bruno Carrilho
Key User IT Project Manager @Continental
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WORK HISTORY
Key User IT Project Manager @Continental
Hannover, DE
Responsible for development and support of Fleet Administation systems (CESAR)Conduct Cesar API System Integration with Partners and Customers.Identify system gaps and drive continuous system improvements supporting process efficiency, improve data quality, transparency and user experience.Implementation of a SharePoint Portal focuses on process documentation and training material.
EDUCATION
Universidade Europeia
Executive Master, Management
Universidade Nova de Lisboa
Informatic Engineer, Informatic Engineer
SKILLS
ABOUT BRUNO CARRILHO
I’m passionate about digging into customer problems and solving them with innovative solutions. I create, scale and optimize solutions and service concepts that matter. To accomplish this, I focus on cost-effective solutions, engage with different stakeholders and quickly adapt to new learningsI have enjoyed many positions through my career in software development, presales, technical product owner and service architect. My personal and professional experiences have taught me the following about myself:I can successfully move new products from incubation into scaling phase- I focus on creating the best experience for the customer- I create technical solutions or stretch existing ones- I deliver services and products according to agreed specifications and expectations.I can contribute, advise and influence strategic technology roadmaps for customers- I like success but building it inside of my team- I speak “bit and bytes” but also the business language - I communicate clearly and with empathy - I accept new challenges easilyI learn, improve and drive myself to be a better person- I love to learn and discover new things- I deal with pressure smoothly- I focus on actions with added valueProfessional SkillsIT Service Management| Delivery Management | Project Management | Architectural Thinking | Technical Presales | Service Design | Portfolio Strategy | Business Development | SaaS | Agile Development | Domain Knowledge ITSM | Print Cloud Services | IT and Data Security | Document Management
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