Bruno Rocha
Senior Consultant | IT Strategy & Innovation
- Role
- Senior Technology Solutions Consultant at Xperts Unlimited, Inc
- Location
- Manhattan Beach, CA, US
- LinkedIn followers
- 500 followers
About Bruno Rocha
I keep businesses running while their tech is trying its best to fall apart. 15+ years in…
Experience
Senior Technology Solutions Consultant
Jan 2019 — Present · Los Angeles, CA, US
Highlights of Impact:• Designed and managed enterprise-grade network infrastructures supporting devices, optimizing for scalability, security, and uptime.• Automated key IT processes across 30+ environments with Datto RMM and scripting, reducing manual intervention and improving service response times.• Administered 40+ servers (Windows Server 2008–2022) and managed virtualization platforms including VMware, Hyper-V, and Citrix.• Implemented robust backup and disaster recovery solutions with Datto, ensuring business continuity across diverse client sites.• Delivered secure, large-scale email and data migrations across platforms (Google Workspace, Microsoft 365, Exchange).• Rolled out MDM solutions (Addigy, Intune, Jamf) across 25+ sites for seamless device lifecycle management, including MacBook and mobile fleets.• Configured and maintained enterprise firewalls (Sophos, SonicWall, Fortinet), wireless networks, and endpoint security systems.• Directed IT projects covering system upgrades, infrastructure modernization, and cloud transformations.• Supported 600+ users across Windows and macOS with responsive, multi-channel assistance (remote, phone, on-site).• Maintained detailed documentation and knowledge bases, improving team efficiency and client transparency.• Introduced AI-powered automations to streamline IT operations and enhance monitoring and reporting.Core Strengths:• Client-focused approach with proven success across SMB and enterprise environments• Deep expertise in infrastructure security and compliance-ready network design• Sharp eye for automation and efficiency, including RMM, scripting, and AI workflows• Skilled communicator and escalation point for complex, high-stakes IT issues• Strong documentation, training, and process development to scale IT operations
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