Bruno Munoz
- Role
- Mbs School of Business at Kelley Kronenberg
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Bruno Munoz
Expert at writing Standard Operating Procedures and Training Manuals/Programs; Strong…
Experience
Mbs School of Business
Present
Education
Florida Atlantic University
Six Sigma Black Belt
2010 — 2011
ESCAET
MBA, Hospitality Administration/Management
1986 — 1987
ESCAET
Master of Business Administration - MBA
Skills
- Software Documentation
- Program Management
- Six Sigma
- Customer Experience
- Business Intelligence
- Performance Management
- Forecasting
- Process Improvement
- Outsourcing
- Leadership
- Customer Satisfaction
- Training
- Team Management
- Call Centers
- Cross-Functional Team Leadership
- Team Building
- Management
- Change Management
- Coaching
- Quality Assurance
- Business Process Improvement
- Operations Management
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