Bruna Didario
Customer Feedback Management @Lufthansa InTouch
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WORK HISTORY
Customer Feedback Management @Lufthansa InTouch
Peterborough, ON, CA
EDUCATION
ESPM Escola Superior de Propaganda e Marketing
Extension, Social Media Strategies and Content Marketing
Universidade Metodista de São Paulo
Bachelor's degree, Social Communication - Journalism
Pacific Language Institute
Intensive English Course - Toronto
SKILLS
ABOUT BRUNA DIDARIO
Marketing and Communications professional with 10+ years of experience in digital strategy, content creation, and customer experience. My career may look like a straight path — or flight, but it’s been full of turns that pushed me to explore everything from digital campaigns and analytics to UX principles and project management.I thrive at the intersection of creativity and strategy—building processes from the ground up, turning data into insights, and giving brands a voice across multiple channels and audiences. Curiosity and adaptability drive me forward, and I’m always eager to keep learning, experimenting, and growing.At the core, what I love most is creating real connections between brands and people—blending innovation, organization, and measurable impact.
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