Bruna Luiza Greco
Support Engagement Lead @Braze
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WORK HISTORY
Support Engagement Lead @Braze
London, GB
EDUCATION
Udacity
Nanodegree, Marketing Digital
Unisinos
Bacharelado em Comunicação Social com Hab. Publicidade e Propaganda, Publicidade
Petit Mídias Sociais
Formação em Social Media, Marketing Digital
Petit Mídias Sociais
Formação em Google Adwords, Marketing Digital
SKILLS
ABOUT BRUNA LUIZA GRECO
With over 5 years in the tech industry, my forte lies in addressing complex technical challenges and fostering robust client relationships at Conviva. My mission revolves around delivering exceptional support and driving customer success, which resonates with Conviva\'s culture of innovation and excellence. I thrive on bringing a diverse perspective to our team, leveraging my digital marketing background to enhance customer engagement and platform optimization. In my current role, I\'m committed to diagnosing and resolving intricate platform setups and implementation issues. This involves close collaboration with Integration Services and internal teams to ensure a seamless experience for our clients. My responsibilities extend to maintaining a knowledge base, configuring systems, and contributing technical insights for product enhancements, all reinforced by my proficiency in digital marketing tools like Google Analytics and Google Ads.
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