Bruce Vo
Operations Team Member @Real Fruit Bubble Tea
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WORK HISTORY
Operations Team Member @Real Fruit Bubble Tea
Toronto, ON, CA
Optimized in-store operations by analyzing order flow and improving the ticket-based queue system, reducing average wait time by nearly 50% during peak hours - Analyzed data from 800+ transactions weekly to identify sales trends and operational bottlenecks, optimizing system workflows to enhance brand’s awareness and user experience when ordering- Improved product quality control by refining preparation checklists and coordinating with teammates, maintaining consistent standards across 130+ daily orders daily and reducing remake rates by 15%
EDUCATION
Seneca Polytechnic
Bachelor's degree, Information Technology
ABOUT BRUCE VO
I am a Full-Stack Software Developer with hands-on experience building scalable web…
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