Bruce Ralston

Information Technology Client Services Manager @Federal Reserve Bank of Atlanta

Marietta, GA, US
MOBILE NUMBERS
+16•••••••69

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WORK HISTORY

Jul 2024 — Present

Information Technology Client Services Manager @Federal Reserve Bank of Atlanta

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Atlanta, GA, US

Results-oriented IT Client Services Manager with a proven track record of successfully leading teams and managing the delivery of client services. Adept at operations management, team leadership and development, project management, and stakeholder communication, Strategic agility and a commitment to driving innovation and continuous improvement are my north star.

EDUCATION

1997 — 1999

Gateway Technical College

Certification

N/A

University of Wisconsin-Parkside

Bachelor of Arts (B.A.)

SKILLS

E-LearningProcess ImprovementProject ManagementRobohelpHands-on TrainingInstructional DesignSoftware TrainingMs ProjectTrainingOnline TrainingTechnical WritingDocumentationCaptivateSoftware DocumentationTechnical TrainingArticulateTraining DeliveryPhotoshopIndesignNeeds AnalysisItil V3 Foundations CertifiedInstructor-Led TrainingLeadershipIllustrator

ABOUT BRUCE RALSTON

Experienced Customer Success Manager with a demonstrated value-driven history in IT…

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