Bruce Ledford

Senior Software Engineer @UnitedHealth Group

Raleigh-Durham, NC, US

Ownership in several areas covering DevOps, TechOps and SRE roles, responsibilities and principles.Supporting and enhancing an automated test framework driving various test paradigms (Robot, Selenium, SoapUI. Postman) tests into a single in a single, coordinated run as part of the CI/CD processes for multiple teams.Devised and implement methodologies for testing in both on-prem and Azure environments with a single test harness reducing overall edit-debug-test cycle time.Managing support, DevOps and infrastructure new to market healthcare analysis application suite. Focused efforts on driving instability out and usability into the product for both end users and administrators. Added SiteScope and DynaTrace Synthethic monitoring for early alerts on system performance.Developed various diagnostic methods and tools improving debug effectiveness for both development and operations. Eliminated system timeouts through refactoring of key SQL queries.Developed methodology and tooling to analyze analytic infrastructure footprint and identify inconsistencies between transaction store and data storage. This tooling was then used to develop a storage consumption mode to forecast storage growth and also identify cold data for offloading to lower cost storage.Management and coordination of OS patches, security findings, certificates, etc. across self managed VMs, managed VMs and OSE environments.Extended the test harness for for mixed mode operation supporting both on-prem and Azure automated testing.Developed a security hardening program for automated testing enabling application to higher environments.Expanded role to cover coordination and execution of milestone performance suites.

North Carolina State University

B.S., Computer Science