Bruce Knapik

About Bruce Knapik

Currently residing on some wonky corner case of Trust & Safety strategy, novel AI risk analysis, and platform integrity within massive-scale ecosystems. This is to say: I work to keep people *and* machines from doing harm.Specializes in complex investigations, proactive threat hunting, enforcement strategy, and risk mitigation across global products at massive scale. Currently focused on identifying systemic abuse risks before they manifest at scale. At Epic Games, I- Set and adjust enforcement strategy across all facets of Trust & Safety operations- Lead high-risk, high-visibility investigations with global org impact- Supervise and manage escalation output of contractor teams across multiple vendors- Design forward-looking investigative methodologies and analytical frameworks- Partner with Legal, Security, Product, and Executive leadership to mitigate ecosystem-level risk- Design and implement safety strategies for AI-integrated systems, including Conversational AI NPC safety frameworks- Leverage a decade of experience across Fortnite/Epic Games in order to face live issues and problems of scale head-on, anticipating them whenever possibleI\'m always interested in hearing about senior-level Trust & Safety leadership, strategic investigations, and platform risk roles. I\'m pretty happy where I am, though.

Experience

1. Senior Trust & Safety Investigations Manager

   Epic Games

   Jan 2024 — Present · Cary, NC, US

   Lead strategic investigations and enforcement strategy across Epic’s global gaming ecosystem- Set and evolve enforcement and detection strategy across Trust & Safety org- Supervise contractor teams across two vendor organizations, managing high-risk escalations- Conduct proactive threat hunting and identify systemic abuse vectors before scaled impact- Design and teach novel investigative methodologies across the organization- Partner with Legal, Security, Product, and Executive stakeholders at all stages of development- Analyze qualitative and quantitative datasets (SQL, ELK) to quantify ecosystem risk- Own multiple high-risk internal and external reporting vectors- Contribute to safety systems within AI-integrated products across the organization

Education

• Defense Language Institute and Foreign Language Center

  Language Certificate, Korean

  2004 — 2006

• Stevenson University

  Computer and Information Sciences, General

  2009 — 2013