Bruce Archer

Claims Account Manager @AIG

Chicago, IL, US
MOBILE NUMBERS
+18•••••••08

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WORK HISTORY

Jan 2022 — Present

Claims Account Manager @AIG

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Chicago, IL, US

The Claims account manager is the key claims liaison between the Client, Broker, AIG claims operations, and underwriting. Based on client needs, collaborates with the TPA in delivering claims service and adhering to AIG requirements. Provides intelligence to the designated claims staff regarding our client’s expectations for claims adjudication. The mission of a CAM is to provide proactive customer service by educating, training, and communicating with our external and internal customers.

EDUCATION

1986 — 1990

Northern Illinois University

Bachelor of Arts

SKILLS

InsuranceClaims ManagementClaimProperty & Casualty InsuranceRisk ManagementWorkers CompensationEmployment Practices LiabilityBrokersUnderwritingCustomer ServiceLeadershipAccount ManagementManaged CareNegotiationGeneral InsuranceCommercial InsuranceCasualtyStrategic ThinkingCpcuProgram ManagementMedical BillingMicrosoft ExcelClaimsCustomer RelationsInsurance ClaimsExcelLiabilityCasualty InsuranceCustomer Relationship Management (Crm)Claims Handling

ABOUT BRUCE ARCHER

I’m a Claims Account Manager with deep experience helping organizations strengthen their…

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