Bruce Newman
Operational Excellence | Lean Manufacturing | Continuous Improvement | Culture Transformation | Servant Leader
- Role
- Customer Success Coach at Redzone
- Location
- Martinsburg, WV, US
- LinkedIn followers
- 500 followers
About Bruce Newman
Strategic, fiscally-oriented, multi-faceted, executive, servant leader with more than 15-year commitment to results-driven organizations; a vision-driven leader with expert qualifications in identifying market opportunities and operational solutions designed to enhance revenue and profits. Successful \"change agent\" with an excellent track record of directing operational transformations and developing \"start-ups\" using a team-based management style, providing strategic growth solutions, and operational leadership that spans cultural leadership, continuous improvement, business management, financial acumen, quality control, food safety, and environmental health and safety.
Experience
Customer Success Coach
Mar 2023 — Present · Martinsburg, WV, US
Eliminate churn through value attainment- Drive increased contract value through value expansion - Improve the customer experience - Gain customer acquisition through building advocacy - Proactively lead the customer (to success)- WISE Mentor
Education
Western Governors University
Bachelor of Science - BS, Business Administration and Management, General
East Central High School
Indiana Honors Diploma
2002 — 2006
Skills
- 5s
- Manufacturing
- Microsoft Excel
- Strategic Planning
- Process Scheduler
- Kaizen
- Safety Management
- Safety Management Systems
- Problem Solving
- Operational Excellence
- Business Process Improvement
- Team Building
- Management
- Value Stream Mapping
- Process Improvement
- Predictive Index
- Excel
- Mentoring
- Succession Planning
- Accountability
- Lean Manufacturing
- Customer Service
- Process Management
- New Business Development
- Quality Assurance
- Microsoft Office
- Continuous Improvement
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