Bruce Mrazek

About Bruce Mrazek

I enable change to organizations by identifying inefficiencies and applying measures to remediate them. I possess an exceptional record of success in the management of corporate domestic and global IT Service Delivery. My consistent history of reducing costs, improving process efficiency, increasing system performance and reliability, and delivering innovative solutions to meet changing business needs is well documented. I have special expertise in large-scale system integrations and deployments, technical services and support, SDLC management, and process optimization. My experience encompasses building and leading onshore and offshore teams, directing NOCs and Centers of Excellence, and facilitating mergers, acquisitions, and divestitures by spearheading consolidation and integration efforts. I also have a strong background in supply chain, finance, HR, legal, vendor management, IT operations and IT Strategy.

Experience

1. IT Director - Global IT Strategic Partner Services

   Lenovo

   Jan 2021 — Present · Chicago, IL, US

   Under the direction of the CIO, I built from its inception and currently lead an IT Strategy organization which focuses on the following…• Pushing the technology curve by researching and introducing emerging technology and practices, inclusive of incubation, while aligning those opportunities to the challenges Lenovo faces• Building upon relationships with external strategic technology partners to promote collaboration, resolve issues, and drive overall greater value from those partners• Providing oversight and path of escalation between IT and General Procurement to ensure IT’s needs are being met

Education

• Northern Illinois University

  Bachelor of Science, Computer Science

  1989 — 1993

Skills

• Offshoring
• Strategy
• Incident Management
• Program Management
• Software Project Management
• System Deployment
• System Architecture
• Itil
• IT Operations
• Cross-Functional Team Leadership
• Resource Management
• Telecommunications
• IT Strategy
• Budget Control
• Roadmapping
• Quality
• Unix
• Oracle
• Requirements Analysis
• Problem Solving
• Cloud Computing
• Business Process Improvement
• Strategic Planning
• Erp Software
• Testing
• Service Delivery
• Business Analysis
• Risk Management
• Outsourcing
• Enterprise Architecture
• Agile Methodologies
• Management
• Vendor Management
• Integration
• Data Analysis
• Erp
• Project Management
• IT Management
• Software Development Life Cycle (Sdlc)
• IT Service Management