Bruce Hale
Contact Center Professional
- Role
- Director, Dialer Analytic Team at Sunbit
- Location
- Riverton, UT, US
- LinkedIn followers
- 500 followers
About Bruce Hale
Seasoned, results-oriented Contact Center Professional recognized for extensive leadership and technical skills. Adept in operationalizing Total Quality Management tenets in networks with multiple call centers. Dynamic team leader. Passionate and tenacious. Exceptional client relationship skills. • Contact Center Dialer Technology• Project Management• Strategic Analysis • Vendor Management• Global Operations• Cross-Functional Team Leadership
Experience
Director, Dialer Analytic Team
Apr 2026 — Present · US
Skills
- Operations Management
- Performance Management
- Crm
- Noble Technology
- Nortel
- Touchstar Technology
- Call Centers
- Contact Center Technology Implementation
- Cisco Technologies
- Leadership
- IT Management
- Vendor Management
- Business Analysis
- Change Management
- Blended Ivr Creation
- Team Building
- Management
- Team Leadership
- Cross-Functional Team Leadership
- Process Improvement
- Customer Experience
- Project Management
- Business Process Improvement
- Customer Service
- Contact Centers
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