Bruce Goulding

Key Account Manager @Pozitive Water

London, GB

Manage the company’s largest customers, develop new opportunities directly with end customers and through all sales channels including energy brokers. Mentor the account managers in our team, develop a more sophisticated commercial offering, and improving the key account strategy. Highlighted AccomplishmentsWon over £6m worth of new business over the last eighteen months whilst maintaining required profit levels. Developed an automated meter reading strategy in conjunction with an external partner to increase sales opportunities. Improved the key account plan, ensuring the best customer service is given to the tier one customers. Manage and resolve customer queries whilst giving account manager support to the largest customers, including Harrods, London Zoo, Ocado and many other industrial customers.