Bruce Coleman
Bank, Invest and Lending Digital Technology | Program Manager
- Role
- Bank, Invest and Lending Digital Technology Program Manager at Ally
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Bruce Coleman
Creative and business-savvy technology and operations project professional with 13+ years of progressive experience across a broad range of products and projects at a Fortune 25 financial institution. Proven ability to combine vision, a strong business acumen and strong risk mindset with well-developed project management and leadership qualities to drive industry leading technology change efforts, product launches and AML/Regulatory driven change in both waterfall and agile project frameworks. Areas of expertise include: Project and Program Management Process Design Business Analysis Banking Process Improvement Risk Management Anti-Money Laundering Compliance Cloud-Practitioner
Experience
Bank, Invest and Lending Digital Technology Program Manager
Dec 2019 — Present · Charlotte, NC, US
Currently focused on driving improvements of the Digital customer experience by using cloud-native technologies to promote application resiliency and best-in-class availability, observability and reliability for our Digital ecosystem. Previously led a multigenerational, multifaceted digital program for an award-winning online bank that looks to improve security and authentication across the enterprise, expands our AI footprint, builds on a world-class Omni-Channel platform and enhances the way we communicate with our customers all while using the latest in UI, API and cloud technologies and frameworks. This multimillion dollar program is delivering to keep us on the forefront as a leading technology and financial services company by being a relentless Ally for our customers and shareholders.
Education
Florida State College
Associate of Science (A.S.), Information Technology Management
2002 — 2004
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