Bruce Hood
Support Account Professional | Customer Engagement | Software as a Service | Customer Retention
- Role
- Senior Support Account Manager at ServiceNow
- Location
- Falmouth, ME, US
- LinkedIn followers
- 500 followers
About Bruce Hood
For me, it all began on a small farm in a small town in NW Florida. At an early age I…
Experience
Senior Support Account Manager
May 2023 — Present · Falmouth, ME, US
I understand and focus on the customer\'s ServiceNow platform and application goals. I manage high-level oversight/escalation point for customers. I facilitate major changes and activities within the customer\'s ServiceNow platform. Provides service management reports to customers and company executives.
Education
Pensacola State College
Associate of Science (A.S.)
Georgia State University
Master of Business Administration (M.B.A.)
University of West Florida
Bachelor of Science (BS)
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