Brooks Baumgartner
Sr. Manager, Product Management at Amazon | Duke MBA
- Role
- Sr Manager, Product Management at Amazon
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Brooks Baumgartner
I’m a Senior Manager of Product Management at Amazon, where I lead a team driving profitability initiatives across the Retail business. My team focuses on reducing customer returns and mitigating the impact of tariffs — initiatives that deliver measurable bottom-line impact while improving customer experience.Before Amazon, I spent six years in the nonprofit sector. I founded and led a nonprofit supporting orphans in Guatemala and later served as Senior Manager at TNTP, where I helped schools and districts improve educational outcomes for students nationwide.I hold an MBA from Duke University’s Fuqua School of Business and am passionate about building products, teams, and organizations that create meaningful impact — both in business and in the community.
Experience
Sr Manager, Product Management
Sep 2022 — Present · Portland, OR, US
Manage a team of 8 PMs focused on Retail profitability initiatives, including tariffs, vendor negotiations, and customer returns prevention, delivering $600M incremental costs savings• Led the comprehensive tariff mitigation strategy across the Retail business, including central guidance, leadership reporting, and regular trainings, resulting in margin savings of +$1B• Launched multiple customer-facing features to reduce customer returns, including \"frequently returned item\" badge on detail page and partial refunds, delivering 10% reduction in return rates and $50M cost savings
Education
Pepperdine University
Bachelor’s Degree, Psychology
2007 — 2011
Duke University - The Fuqua School of Business
Master of Business Administration - MBA
2017 — 2019
Skills
- Blogging
- Nonprofit Management
- Recruiting
- Business Development
- People Management
- Grant Writing
- Leadership
- Client Management
- Salesforce.com Implementation
- Google Docs
- Email Marketing
- Data Analysis
- Fundraising
- Pardot
- Project Management
- Strategic Planning
- Leadership Development
- Microsoft Word
- Client Relations
- Public Speaking
- Marketing
- Analytics
- Wordpress
- Paypal Integration
- Salesforce and Pardot
- Microsoft Excel
- Spanish
- Mentoring
- Social Entrepreneurship
- International Development
- Mailchimp
- Community Outreach
- Talent Management
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