Brooks Arvizu
Senior Customer Service Consultant @Ch Consulting Group
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WORK HISTORY
Senior Customer Service Consultant @Ch Consulting Group
Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
EDUCATION
Brigham Young University
Sociology
Utah Valley University
Sociology
SKILLS
ABOUT BROOKS ARVIZU
Experienced builder, fixer and manager of small to enterprise level Customer Experience…
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