Brooke Miller

About Brooke Miller

I am an ENFP through and through with warmth, creativity, and an open mind that shines through in my professional and personal life. I am recognized by my peers and colleagues as a positive, empathetic force who encourages thinking outside of the box. I am respected for my ability to boost morale and understand other’s perspectives effortlessly. As a natural leader, I thrive in environments where I encounter unexpected challenges and have the opportunity to let my adaptability and improvisation take the lead. Charismatic and driven by human connection, at the bedrock of my personality, you will find relationship building and maintaining to be two of my greatest strengths.

Experience

1. Account Manager

   Steel Dynamics, Inc

   Apr 2024 — Present · Butler, IN, US

   Provide day-to-day interface with customers, internal departments, and support the Outside Sales Representatives to deliver first-class service-Personally manage 42 internal accounts from order submission to material shipment-Build and maintain positive interpersonal relationships with customers and co-workers to establish strong rapport-Review, enter, and acknowledge customer purchase orders-Monitor and expedite production and shipments-Exceed customer expectations with timely responses and communication-Interact internally with all departments to better serve customers-Meet and exceed monthly shipping goals and department key measurements

Education

• Ball State University

  Bachelor of Arts (BA)

  2011 — 2015