Brookelynn Sullivan
Research Analyst & Program Manager | Innovation, CX, and Customer Contact
- Role
- Research Analyst & Program Manager at CMP
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Brookelynn Sullivan
In my current role at Customer Management Practice, I work on the production team for the Customer Contact Week event series. I am responsible for the production of meaningful, industry-specific content within the innovation and customer experience landscapes to help bring insights to life through cutting-edge market research and event program development.
Experience
Research Analyst & Program Manager
Aug 2023 — Present · New York, NY, US
Currently contributing to the analysis, content, and conference production efforts across the Customer Contact Week event portfolio under the Customer Management Practice.CMP is an analyst and advisory firm focused on CX & Insights, CRM and Customer Contact across all verticals. For our partners and lead sponsors, the likes of Salesforce, IBM, Oracle, Accenture and Amazon, we provide a combination of Integrated Marketing, event and PR services, as well as market intelligence-based competitive positioning, demand generation strategy and BD roadmaps.For the CX and customer contact communities, CMP offers extensive market research and consulting on industry trends and drivers, as well as cutting edge live and virtual events, enabling companies to better navigate change in our fast growing space.
Education
Rutherford High School
High School Diploma
2014 — 2018
The College of New Jersey
Bachelor of Arts - BA
2019 — 2022
Loyola University Maryland
Bachelor's degree
2018 — 2018
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