Brooke Hawkins

Conversational UX / Product Management / Generative AI

Role
Principal Conversational Ai Designer at Genesys
Location
Detroit, MI, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Brooke Hawkins

I\'m a Conversational AI Designer with 10+ years of experience who is focused on making…

Experience

  1. Principal Conversational Ai Designer

    Genesys

    Feb 2025 — Present

Education

  • Michigan State University

    Professional Writing, Digital and Technical Writing

    2009 — 2013

Skills

  • Mailchimp
  • Creative Writing
  • Jquery
  • Community Outreach
  • Microsoft Office
  • User Experience Design
  • Video Editing
  • Ap Style
  • Volunteer Recruiting
  • Web Content
  • Technical Writing
  • Html
  • User Experience Testing
  • Social Networking
  • Social Media Marketing
  • Concrete5
  • Proofreading
  • Social Media
  • Wordpress
  • Higher Education
  • User Research
  • Teaching
  • Leadership
  • Grant Writing
  • Research Design
  • Editing
  • Newsletters
  • Copywriting
  • Adobe Creative Suite
  • Imovie
  • Event Planning
  • Css
  • Hootsuite
  • Copy Editing
  • Design Thinking
  • User Experience
  • Content Strategy
  • Nonprofits
  • Content Management
  • Eventbrite

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Brooke Hawkins — Principal Conversational Ai Designer at Genesys in Detroit, MI, US | Unifers