Brooke Wiesman
Operations Director
- Role
- Operations Director at Katch
- Location
- Green Bay, WI, US
- LinkedIn followers
- 500 followers
About Brooke Wiesman
CAREER OVERVIEW:Driven manager with 15 years of progressive service operations experience and proven ability to manage multiple functions simultaneously. Positive culture and engaging work environments achieved through leadership and interpersonal communication skills. Possess a lean-thinking mindset, which is demonstrated by multiple process improvement ideas and efficiency gains throughout several departments. AREAS OF EXPERTISE: •Leadership and associate development•Process improvement (certified Greenbelt)•Change management•Strategic planning and execution•Root cause analysis•Self-development•Outsourcing processes•Exploring automation opportunities
Experience
Operations Director
Mar 2025 — Present
Education
St. Norbert College
BBA
1999 — 2003
Keller Graduate School of Management of DeVry University
Master of Business Administration - MBA, Business Administration and Management, General
2021
Skills
- Leadership
- Employee Benefits
- Health Insurance
- Business Analysis
- Project Management
- Call Centers
- Insurance
- Training
- Access
- Team Building
- Visio
- Strategic Planning
- Microsoft Office
- Customer Service
- Microsoft Word
- Team Leadership
- Powerpoint
- Microsoft Excel
- Claim
- Vendor Relationships
- Process Improvement
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