Brooke Nealley
Travel Agent @AAA Oregon/Idaho
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WORK HISTORY
Travel Agent @AAA Oregon/Idaho
Portland, OR, US
Research, reserve, and finalize domestic and international travel arrangements, including air and rail transportation, cruises, tours, accommodations, car rentals, and destination activities.• Provide exceptional service to members through in-person, phone, and email support, offering expert advice and personalized travel recommendations.• Build long-term client relationships by following through on all travel arrangements and delivering Five Diamond Service Standards.• Utilize Member Relationship Management/Sales Automation Management (MRM/SAM) technology to manage sales leads and maintain client records.• Recommend and sell travel insurance and protection plans, tailored to client needs.
EDUCATION
University of Oregon
Bachelor of Arts (B.A.), International Relations and Spanish
ABOUT BROOKE NEALLEY
As a highly motivated and driven individual, I have pursued a career path that aligns with my passions and interests. I have gained a diverse range of professional experiences that have allowed me to develop skills in sales, management (of both people and project management), recruiting, training, and event planning. I am a natural problem solver and thrive in dynamic and fast-paced environments, always seeking opportunities to learn and grow.One of my greatest passions is travel, which has allowed me to broaden my horizons, connect with people from all walks of life, and gain new perspectives on the world. Additionally, I find great fulfillment in helping others, whether it be through mentorship or simply being a compassionate listener.I am committed to ongoing learning and development, and am always seeking new challenges and opportunities for growth.
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