Brooke Mickens
Box Office Manager @Live Nation Entertainment
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WORK HISTORY
Box Office Manager @Live Nation Entertainment
Indianapolis, IN, US
I am the Box Office Manager for the Everwise Amphitheater at White River State Park in downtown Indianapolis after major renovations including permanent staging and pavilion seating with beautiful roof covering. In this role I oversee day-to-day operations of the Box Office using Ticketmaster Host & Archtics systems and communicate with promoters, venue operations, and tour managers for event creation on the customer sales platforms and manage sales inventory for upcoming events. I provided customer service in all aspects of customer contact, including phone calls and walk up sales.
EDUCATION
University of Evansville
Bachelor of Science, Exercise and Sports Science; Sports Management
SKILLS
ABOUT BROOKE MICKENS
I am a Ticketing Operations professional with 10 years of experience in the live entertainment industry. I have worked in various roles from ticket sales, ticket system operations, premium services management, customer service, event operations, marketing, staff management, payroll and accounting.
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