Brooke Hawley

General Manager @Pearle Vision Maple Grove

Minneapolis, MN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2011 — Present

General Manager @Pearle Vision Maple Grove

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Responsibilities include:Overseeing the daily operations of the highest volume Pearle Vision franchise location in the United States. Managing duties include managing 30 employees: Assistant Managers, Optometrists, Lab Tech, Optometric Techs, Receptionists, Opticians, and Office staff. Oversee full service laboratory, optometric practice and retail storeGenerate and execute strategic business plans to achieve established standards, sales and profit objectives - Focusing on retaining current customers while obtaining a new customer baseDrive profitable sales growthInventory control and managementCoach and develop behaviors that promote the highest level of customer service

EDUCATION

1998 — 2001

University of Manitoba

Bachelor of Arts (B.A.), Business Administration and Management, General

2008 — 2010

University of Phoenix

Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

SKILLS

Strategic PlanningSales OperationsCustomer RetentionCustomer ServiceMerchandisingEmployee TrainingRetail SalesSales ManagementIncrease ProductivityCustomer SatisfactionMicrosoft OfficeSalesWholesaleIncreased ProfitabilityStore ManagementBusiness PlanningRetailStrategyLeadershipPricingProfit MaximizationPublic RelationsBusiness StrategyProfitMarketing StrategyP&L ManagementP&LPrice SettingAccount ManagementTime ManagementInventory ManagementCoachingMicrosoft WordMicrosoft ExcelProject PlanningVisual MerchandisingManagementTeam BuildingCustomer ExperienceMarketing

ABOUT BROOKE HAWLEY

Experienced General Manager with a demonstrated history of working in the health wellness…

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