Brodrick Bynum
Team Lead, National (Interim Manager Coverage) @DoorDash
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WORK HISTORY
Team Lead, National (Interim Manager Coverage) @DoorDash
Atlanta, GA, US
Acting as interim manager for a 4-person national team (1 Sr, 2 SPM IIs, 1 SPM I) overseeing $470M+ in quarterly GMV — the highest-revenue portfolio in the organization• Fully owning team performance, merchant escalations, and weekly executive updates while backfilling manager role during senior leadership maternity leave coverage• Writing formal performance reviews and participating in calibration discussions with senior leadership• Delivering structured performance feedback using the SBI (Situation–Behavior–Impact) framework to improve goal prioritization and merchant responsiveness• Coaching high-potential team members toward promotion readiness and supporting one teammate’s growth out of a coaching plan• Contributing to hiring panels, conducting interviews, and influencing hire/no-hire decisions• Driving team direction with greater strategic ownership, operating independently while aligning cross-functionally across Sales, Marketing, and Operations
EDUCATION
Middle Georgia State University
Associate’s Degree, Aviation Management
Florida International University
Bachelor’s Degree, Business Marketing
Florida International University
Bachelor’s Degree, Business Management
ABOUT BRODRICK BYNUM
As a Strategic Partnerships Manager at DoorDash, I lead a significant portfolio that drives over $100 million in annual revenue with 26% YoY growth. My expertise in digital marketing, inside sales, and print media enables me to create and sustain strategic partnerships with merchants across the U.S, fostering mutual success.I hold a Bachelor\'s Degree in Business Marketing and Management from Florida International University, where I built a strong foundation in business principles. With over eight years of experience in account management, I specialize in delivering innovative solutions that optimize business performance and client relationships.I\'m passionate about mentorship, process improvements, and enhancing CRM systems to elevate team performance. My goal is to grow as a leader, inspire high-performing teams, and make a measurable impact on DoorDash\'s success while continuing to learn and evolve in my career.
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