Broderick Johnson
Senior Analyst @Blue Cross Blue Shield of Michigan
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WORK HISTORY
Senior Analyst @Blue Cross Blue Shield of Michigan
MI, US
Identify and analyze operational data and develop insights in support of business objectives.Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.Identify and/or analyze business problems and develop recommendations for solutions to problems.Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results.Recommend and assist with implementing standard policies and procedures.Ensure that corporate compliance is communicated, implemented and monitored on an ongoing basis. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.Provide support to internal departments and external entities by answering questions, supplying information and training.Create and present reports and presentations to display operational data and proposed business changes.
EDUCATION
Marygrove College
Bachelor of Arts (B.A.)
Marygrove College
Bachelor's degree
Wayne County Community College District
Associate of Arts (A.A.)
Destiny Christian University
Master of Theology (M.TH.)
ABOUT BRODERICK JOHNSON
Experienced Analyst/Leader with a demonstrated history of working in the hospital & …
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