Broderick Daniels

About Broderick Daniels

Hello, my name is Broderick Daniels and I am an experienced Project Delivery Manager. I have a proven track record of working in the information technology and services industry, where I have developed a wide range of skills. Some of my key strengths include proficiency in Microsoft Word, Databases, Java, HTML, Project Management, and Leadership. With a Master\'s focus in Computer Science from Jackson State University, I am a strong quality assurance professional who is dedicated to delivering high-quality results on time and within budget. I am passionate about using my expertise to help companies achieve their goals and look forward to working with you.

Experience

1. Product Delivery Manager

   Mastercard

   Apr 2022 — Present · O\'Fallon, MO, US

   Led cross-functional teams to deliver complex product integrations for major partners, including Skipify, Fiserv, Wells Fargo, Jack Henry, Rebilly, and Amazon.• Managed end-to-end project lifecycle, from requirements gathering to launch, ensuring flawless execution and stakeholder satisfaction.• Developed and implemented operational enhancements, driving measurable improvements in customer experience and business outcomes.• Provided technical onboarding and support for fintech partners, resolving issues and enabling successful API connectivity.• Served as the primary operational and technical contact for multiple external partners, ensuring seamless integration and ongoing satisfaction with Mastercard’s products and services.• Collaborated with Product Delivery, Sales, Market Development, Global Products & Solutions, and Operations & Technology teams to manage and facilitate the development and implementation of new products and technology enhancements.• Oversaw technology design and implementation for customer projects, ensuring both customer and Mastercard objectives were met and project execution was flawless.• Defined and initiated new system development needs, coordinated customer service, and drove compliance with Mastercard technology enhancements across partner organizations.

Education

• Jackson State University

  Master's

  2009 — 2011

• Jackson State University

  B.S.

  2005 — 2009

Skills

• Microsoft Word
• Java
• Xml
• Databases
• Troubleshooting
• Customer Service
• Nfc
• Visual Basic
• Testing
• Training
• Sharepoint
• Unix
• Javascript
• C++
• C
• Programming
• Sql
• Visio
• Perl
• Tomcat
• Html
• Leadership
• Data Analysis
• Microsoft Office
• Windows
• Eclipse
• Powerpoint
• Microsoft Excel
• Process Improvement
• Operating Systems