Brittney Painter
The VSE Customer Success Manager at 21CS | Mainframe Advocate | Neurospicy Spokesperson | Podcast Host VSEnME
- Role
- Customer Success Manager at 21cs
- Location
- New Bern-Morehead City, US
- LinkedIn followers
- 500 followers
About Brittney Painter
Based in Eastern North Carolina, I have always excelled in creative and strategic…
Experience
Customer Success Manager
May 2025 — Present · Morehead City, NC, US
Devoted to the success of the VSEⁿ community, I combine deep care for customers with a mission to foster innovation, inclusion, and collaboration across the mainframe world-Build strong relationships with client stakeholders, understanding their goals and how 21CS solutions can support them-Act as a connector between customers and internal teams (support, product, engineering) to resolve issues and enable success-Develop a foundational understanding of our platform and services to guide clients in using them effectively-Proactively monitor account health, usage, and engagement, identifying opportunities for growth or improvement-Contribute to customer onboarding, training sessions, and strategic reviews-Translate customer needs into clear internal feedback to help shape product development
Education
Campbell University
Master of Arts, Mental Health Counseling/Counselor
Campbell University
Bachelor of Science, Psychology
2004 — 2008
University of North Carolina Wilmington
Executive MBA
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