Brittney Britt Castillo

About Brittney Britt Castillo

I thrive in the space where complexity meets clarity. My superpower is taking dense, highly regulated, or siloed information and translating it into engaging, scalable learning experiences that people actually want to consume.With a unique background that spans creative design and complex operational strategy, I don’t just build curriculums, I design visual stories. I act as the strategic connector between subject matter experts and end-users, using empathy and human-centric design to reduce anxiety around corporate changes. Backed by a Google Project Management Professional Certificate, I bring order to chaos, ensuring that high-level business goals are transformed into accessible, impactful enablement content.

Experience

1. Training and Content Manager

   Amwins Connect

   Feb 2024 — Present · Charlotte, NC, US

   Strategic Enablement & Change Management: Partner with cross-functional operational leadership to align siloed departments, translating complex business objectives into unified learning and change adoption strategies.Learning Experience Design (LXD): Direct and produce high-impact visual content—including video curriculums, executive slide decks, and scalable LMS programs—to make heavily regulated processes engaging and digestible.Complex Information Architecture: Act as the strategic connector between subject matter experts and end-users, transforming shifting operational parameters into clear, human-centric learning experiences.Cross-Functional Project Management: Leverage formal project management frameworks to bridge the gap between high-level operational strategy and tactical execution, reducing friction during organizational transitions.

Education

• Moorpark College

  IGETC Certification, Business Administration and Management, General

  2007 — 2010

• University of California, Riverside

  None, Business Administration and Management, General

  2010 — 2011

• The Art Institute of California-Hollywood

  Bachelor's degree, Fashion Design

  2013 — 2016

Skills

• Team Building
• Management
• Sales Prospecting
• HR Solutions
• Benefits Administration
• Adobe Creative Suite
• International Travel Insurance
• Sales Operations
• Vision Insurance
• Customer Service
• Relationship Marketing
• Draping
• Life Insurance
• Lead Generation
• Tpa Services
• Event Planning
• Leadership
• Think Tank
• Retail Sales
• Exposition Planning
• Dental Insurance
• Couture Techniques
• Licensed Life and Health Agent
• Administrative Assistants
• Time Management
• Health Insurance
• Brokers
• Salesforce Sales Cloud
• Sales Management
• Insurance
• Photoshop
• Fashion Design
• Employee Benefits
• Show Production
• Graphic Design
• Illustrator
• Computer Aided Design
• Compliance Training
• Expositions
• Sales Promotion