Brittney Junkins

About Brittney Junkins

As an HCM Consultant at Paychex, my focus is on leveraging Go-to-Market Sales Strategies to meet and exceed customer expectations. Our team\'s collaborative efforts have led to a marked increase in market share through enhanced client engagement. With a proven track record in scheduling and conducting impactful client meetings, I contribute to securing valuable referrals and new business opportunities, fostering an expanded client base.My expertise in analyzing customer needs to deliver tailored solutions has been instrumental in enhancing customer satisfaction and loyalty. Partnering with internal teams, we align marketing initiatives with conference themes to drive engagement and participation. These competencies, rooted in my recent roles at Paychex and Gartner, underscore my commitment to optimizing client engagement and campaign effectiveness.

Experience

1. Hcm Consultant

   Paychex

   Mar 2024 — Present

   Leveraged Go-to-Market Sales Strategy to identify customer needs and present solutions, increasing client engagement and market share.• Scheduled and conducted client meetings to secure referrals and new business opportunities.• Prospected for new clients through various channels, contributing to an expanded client base and increased market penetration.• Analyzed customer needs to determine appropriate solutions, enhancing customer satisfaction and loyalty.

Education

• Governors State University

  Bachelor of Arts (BA), Criminal Justice and Corrections

  2013 — 2015

• Prairie State College

  Associate of Arts (AA), Criminal Justice and Corrections

  2011 — 2013

Skills

• Customer Satisfaction
• Leadership
• Microsoft Office
• Sales
• Retail Sales
• Customer Service