Britt Devivo
Customer Success Manager @Pantheon
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WORK HISTORY
Customer Success Manager @Pantheon
San Francisco, CA, US
Customer Onboarding and Adoption: Lead the onboarding process for new customers, guiding them through the setup and configuration of their websites on the platform• Customer Relationship Management: Act as the primary point of contact for assigned customers, building strong relationships based on trust and a deep understanding of their unique business needs• Retention and Growth: Orchestrate customer initiatives with sales and Pantheon Partner teams to increase product utilization, achieve growth attainment, and drive WebOps adoption
EDUCATION
Rutgers University–New Brunswick
Master of Library & Information Science - MLIS
Rutgers University-New Brunswick
Teaching Certification
California State University, Northridge
BA
ABOUT BRITT DEVIVO
At the intersection of technology and customer relationships, my expertise in digital…
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