Brittany L. Toliver
Intake Specialist @AssistRx
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WORK HISTORY
Intake Specialist @AssistRx
Orlando, FL, US
Managed high-volume client intake processes, ensuring accurate data collection, documentation, and compliance. Streamlined onboarding workflows, collaborated cross-functionally to align services with client needs, and improved response times through efficient case tracking and follow-up. Delivered client-centered service while maintaining strong organizational and problem-solving standards.
EDUCATION
St. Cloud State University
Bachelors of Arts, Travel and Tourism
University of Central Florida
Master of Business Administration - MBA
ABOUT BRITTANY L. TOLIVER
I’m Brittany Toliver, and I make operations run smarter, faster, and better. With an Executive MBA and years of leading high-performing call center and patient support teams, I turn complex workflows into results-driven systems.I monitor KPIs, coach teams to crush goals, resolve escalations, and optimize staffing so nothing slows us down. My mission? Every patient interaction is accurate, timely, and exceptional, and every team member is set up to succeed.Operations. People. Results. That’s my lane, and I run it well.
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