Brittany W.
Senior Technical Program Manager | Incident Response & Engineering Reliability | Ex-Dropbox
- Role
- Ai Techical Fellow at Handshake
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Brittany W.
Technical Program Manager with 8+ years driving large-scale reliability, incident, and engineering programs. At Dropbox, supported engineers across multi-product and infrastructure services, managing 75+ incidents per quarter while reducing resolution time by 20% through workflow redesign, automation, and cross-functional alignment. Known for bringing structure to ambiguous, high-stakes environments: building escalation frameworks, owning post-incident accountability programs, and translating technical complexity into executive-ready narratives for senior leadership. Experienced across SOX compliance, developer platforms, and cross-functional operations.Let\'s connect if you\'re interested in partnering where engineering reliability, incident program ownership, and cross-functional program delivery intersect.
Experience
Ai Techical Fellow
Jan 2026 — Present · Philadelphia, PA, US
Education
Dev Bootcamp
Web Development
2016 — 2016
Western Governors University
Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance
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