Brittany Engleman
Professional
- Role
- Medical Bill Navigator at Zelis
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Medical Bill Navigator
Apr 2023 — Present
Serve as a member advocate by guiding individuals through complex medical bills and insurance claims. Review billing statements for accuracy, identify potential savings opportunities, and help members understand their financial responsibility. Collaborate with healthcare providers, payers, and internal teams to resolve discrepancies, support dispute resolution, and ensure fair, transparent outcomes. Deliver empathetic, high-quality support while managing multiple cases in a fast-paced healthcare environment.
Education
Indiana Wesleyan University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
2015 — 2016
Cincinnati State Technical and Community College
Program of Study: Associates of Applied Science, Health Information Management
2008 — 2011
Skills
- Icd-9
- Cpt-4
- Drg Assignment
- Poa Assignment
- Abstracting
- Medical Terminology
- Hipaa & Compliance
- Medical Record
- Medical Billing
- Payroll Processing
- Benefits Administration
- Purchasing Management
- Training Coordination
- Training &Amp; Development
- Interviewing
- Workers Compensation
- Training
- Hipaa
- Drg
- Payroll
- Interviews
- Cpt
- Medical Records
- Software Documentation
- Healthcare
- Customer Service
- Team Building
- Data Entry
- Event Planning
- Management
- Microsoft Office
- Public Speaking
- Recruiting
- Leadership
- Hospitals
- Process Improvement
- Healthcare Management
- Strategic Planning
- Healthcare Information Technology
- Powerpoint
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